Delete your data
Last updated: 12 November 2026
From inside the app
- Disconnect one platform account: Accounts → the account → Disconnect. We revoke our access and delete what the platform told us about that account at once, and stop publishing to it.
- Delete everything: Settings → Delete account. We cancel your subscription, revoke all platform access, delete platform data and close your account at once, and erase your videos, posts and other data 14 days later. You get an e-mail confirmation.
- Download a copy first: Settings → Download my data.
By e-mail
Write to support@tallflo.com with the subject “Delete my data”. Sending it from your account’s e-mail address helps us confirm the request; if you no longer have access to that address, tell us and we will agree another proportionate way to check it is you. We act without undue delay, normally within days, and always within one month; if the GDPR allows us more time, we explain why within that month.
If we must keep specific information to meet a legal obligation or to establish, exercise or defend a legal claim, we restrict its use to that purpose and tell you what we keep and why. Copies in our backups disappear within 7 days, and if we ever restore a backup we apply all deletions again first.
YouTube
When you disconnect YouTube in Tallflo, delete your account or ask us to delete your YouTube data, we revoke our access and delete the YouTube data at once, backups included within 7 days. If you remove our access in your Google security settings, we delete the data within 30 days of that. Deleting data from Tallflo does not delete videos stored by YouTube; use YouTube’s own controls for that.
Facebook and Instagram
You can request deletion of the data we received from Facebook or Instagram by e-mailing support@tallflo.com, or by removing Tallflo in your Facebook settings (Settings → Business integrations). If Meta sends us a data deletion or deauthorisation request, we delete the linked platform data and stop publishing to those accounts, and Meta shows you a confirmation code. You can check the status of the request on this page with that code. Removing data from Tallflo does not delete content already published on Facebook or Instagram.